Workforce Agents

Archie — The Operations Manager

Archie is the core orchestrator of the ArcTactic system. He acts as your operations manager: auditing pipelines, assigning leads, and scheduling coordination tasks.

Core Tasks

Archie works continuously in the background of your workspace:

Rule Configurations

You configure Archie's behaviors using standard business policies drag-and-drop rule cards. For example, you can tell Archie:

// Example configuration logic
IF lead_source == "web_form" AND budget >= 5000:
  DISPATCH VoiceAI FOR call_qualification
ELSE:
  TRIGGER MarketingAI FOR email_nurturing_sequence

Telemetry Logging

Archie logs every decision, update, and trigger inside your console dashboard. These telemetry logs allow you to audit agent activities and adjust operational logic at any time.

Next: Voice AI Calling

Learn about low-latency calling setups, outbound dials, and call transcripts.