Workforce Agents

Voice AI Calling & Call Intake

Voice AI provides low-latency telephony calling for lead qualification, intake routing, and calendar bookings.

How It Operates

When a web lead registers, Archie triggers Voice AI to dial the contact number immediately. Voice AI speaks with conversational pacing, asks qualification questions based on your guidelines, and processes calendar availability.

Phone Number Configurations

Inside the telephony console, you can:

Call Transcripts & Recordings

Every call is recorded and converted to a text transcript. The system flags target details (e.g. budget, client size, schedule availability) and displays the transcript inside the contact's activity history.

⚠️ Compliance Note

Ensure you verify regional call recording laws. Voice AI can play automated disclaimer alerts before conversations start where required.

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