Integrations

Integrating WhatsApp Business API

Deploy automated campaigns and support updates directly to customer phone numbers using Meta's WhatsApp Business API.

Meta Developer Setup

To connect, you must provision a WhatsApp Business account inside the Meta Developer Console. Obtain your Phone Number ID, WhatsApp Business Account ID, and System User Access Token.

WHATSAPP_PHONE_NUMBER_ID="105432..."
WHATSAPP_ACCESS_TOKEN="EAAG..."

Template Approvals

WhatsApp requires pre-approval for outbound business messages. Draft templates inside your Meta dashboard. Example template variables are mapped as follows:

Hi {{1}}, thanks for booking! Archie scheduled your consult for {{2}}.

Webhook Callback Statuses

Configure your WhatsApp Webhook parameters inside Meta pointing to:
`https://app.arctactic.com/api/webhooks/whatsapp`
Select `messages` event listeners to allow Marketing AI to record read receipts and client replies.

Next: Developer API

Access base paths, rate limits, and authentication procedures.